Please call us toll-free at 800-848-3204 if you have any questions about services offered or if you have any comments or issues regarding your current service.
Horizon Healthcare is committed to safe quality patient care. If we have not resolved your concern or complaint after being provided the opportunity, you may also report any concerns or register a complaint by contacting The Joint Commission’s Office of Quality Monitoring:
The Joint Commission’s Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
If you have any questions about how to file a complaint, you may contact the Joint Commission by phone at 800-994-6610 Monday through Friday 8:30 a.m. to 5:00 p.m. (CST).